Terms and Conditions for Pearl Pharmacy

Last Updated: 15-01-2025

Welcome to Pearl Pharmacy. By accessing or using our website, you agree to comply with the terms and conditions outlined below. Please read them carefully before using our services.

1. Acceptance of Terms

By visiting our website or placing an order, you agree to be bound by these Terms and Conditions. If you do not agree, you should not use this website.


2. Website Usage

  • You must be 18 years or older to use our website and services.
  • You agree to use the website for lawful purposes only.
  • Unauthorized use of the website, including hacking or data mining, is strictly prohibited.

3. Products and Services

  • All products listed on our website are subject to availability. We reserve the right to discontinue any product or service at any time without notice.
  • Prices of products are subject to change without prior notice.

4. Prescription Medicines

  • Some medicines require a valid prescription from a certified medical practitioner.
  • You agree to upload a valid prescription for such products.
  • We reserve the right to verify prescriptions and may contact you or your doctor for verification purposes.

5. Pricing and Payment

  • All prices are listed in [currency] and include applicable taxes unless stated otherwise.
  • Payments can be made via the payment methods listed on our website.
  • In case of pricing errors, we reserve the right to cancel or amend orders.

6. Shipping and Delivery

  • We aim to deliver products within the estimated timeframe. However, delays may occur due to unforeseen circumstances.
  • Shipping charges, if any, will be displayed at checkout.
  • Ensure that the delivery address provided is accurate. Pearl Pharmacy is not responsible for delays or losses caused by incorrect delivery information.

7. Cancellation and Refunds

  • Orders can be canceled before dispatch by contacting our customer support team.
  • Refunds will be processed in accordance with our Return and Refund Policy.
  • Refunds for canceled orders or returned items will be credited back to the original payment method.

8. Return Policy

  • Returns are accepted for damaged, defective, or incorrect products.
  • Products must be returned in their original packaging within [specified days, e.g., 7 days] of delivery.
  • Prescription medicines cannot be returned unless they are damaged or defective.

9. Privacy and Data Protection

Your personal information is governed by our Privacy Policy, which outlines how we collect, use, and protect your data.


10. Intellectual Property

  • All content on the website, including text, images, logos, and graphics, is the property of Pearl Pharmacy or its licensors.
  • Unauthorized use, reproduction, or distribution of website content is prohibited.

11. Liability Disclaimer

  • Pearl Pharmacy is not responsible for inaccuracies in product descriptions or medical advice.
  • Always consult a licensed healthcare professional before using any product.
  • We are not liable for any loss or damage caused by improper use of our products.

12. Modifications to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be effective upon posting on the website. Please check this page regularly.


13. Governing Law

These terms are governed by the laws of [Your Country/State], and any disputes will be resolved in the courts of [Your Country/State].


14. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

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